What is LaRibbons and Crafts‘s shipping policy?
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Why choose LaRibbons and Crafts as top choice for gift wrapping?
We offer a wide variety of uniquely designed gift packaging to suit every occasion. Whether you're looking for everyday gifts or something special, we've got the perfect gift for you.
Is custom gift packaging possible?
Yes, we offer customised services. Whether it's a personalised pattern, colour, or even a special label or ribbon, you can create your own unique gift packaging based on your needs.
Are the prices and materials of the products reasonable?
Our packaging products are based on high-quality, environmentally friendly materials, while paying attention to innovation and details. Each packaging design strives to enhance the overall beauty of the gift and make your gift more unique and charming.
We work directly with manufacturers to ensure high-quality packaging materials while maintaining competitive pricing. We also offer bulk purchase discounts to make your purchase more cost-effective.
Where are the domestic and international shipping prices displayed?
Domestic shipping
Domestic Shippingcharges for your order will be calculated and displayed at checkout.
International Shipping
We offer international shipping via USPS and UPS.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. La Ribbons And Crafts INC is not responsible for these charges if they are applied and are your responsibility as the customer.
How to buy wholesale?
Open this webside https://www.laribbonswholesale.com/
How to shipping to P.O. boxes?
Orders shipping to P.O. Boxes must be shipped via USPS Priority Mail.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at customerservice@laribbonsandcrafts.com with your name and order number, and we will look into it for you.
How to refunds, returns, and exchanges ?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@laribbonsandcrafts.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@laribbonsandcrafts.com, wait for an RMA# (return merchandise authorization number), and send your item(s) to: LaRibbons And Crafts INC, 179 Saw Mill River Road, Yonkers, NY 10701, United States.
Shipping
To return your product, you should mail your product to: LaRibbons And Crafts INC, 179 Saw Mill River Road, Yonkers, NY 10701, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.